Returns & Exchanges
At Orange Culture, we want you to be completely satisfied with your purchase. If your item isn't the perfect fit, you can return or exchange unworn, tagged items within 14 days of delivery.
Initiate Your Request
Log into our returns portal with your order number and email address to select the items you wish to return or exchange.
Package Your Items
Securely place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and attached.
Ship the Package
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location within 48 hours of your request.
Quality Inspection & Refund
Once our studio receives your return, we will inspect the garments and process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing